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Call Us 24/7/365
+1 (818) 600-0008Technology does not move freight, people do, but the right stack means
you never have to call to ask where your container is. We built ours in-house
rather than licensing someone else's, and here is what runs under every AEEM shipment.
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Every AEEM shipment is tracked from vessel departure through terminal discharge, drayage, and final delivery, with status visible in the client portal and exceptions flagged by a person before you have to ask.
Ocean containers are tracked against vessel schedules and terminal availability, including Last Free Day monitoring at the Ports of Los Angeles and Long Beach, the clock that decides demurrage. Over-the-road freight is tracked load by load, with dispatch confirming pickup, transit checkpoints, and delivery on every shipment. The system watches; dispatch acts. When a vessel rolls or a container hits a hold, the flag reaches a human at our desk before it reaches your inbox as a problem.
Behind the portal sits our proprietary Quality Management System, built in-house, one platform carrying every load from quote to proof of delivery alongside the finances, client records, and carrier files attached to it, so nothing about your freight lives in a separate silo.
We built the QMS ourselves rather than licensing someone else's TMS, and it is the system of record for the whole operation: quotes, bookings, and dispatch on the freight side, invoicing and settlements on the money side, and client and carrier relationship history against the same load records. It is a quality management system in the literal sense, every load follows the same documented process, every document is filed against its shipment, and every exception leaves a trail, which is why a BOL from four months ago takes seconds to pull, why your invoice matches your quote, and why the person answering your call already knows your shipment history. ISO 9001:2015 certification of this system is pending, tracked on our compliance page, the certificate audits what already runs. Ocean visibility feeds it vessel schedule and terminal availability data for the Ports of Los Angeles and Long Beach, driving the Last Free Day monitoring that keeps containers ahead of demurrage, and truck tracking runs on dispatched loads with dispatch confirming pickup and delivery regardless of what the software says. The portal is the window; the QMS is the machine behind the glass, and a staffed desk 24/7/365 turns its alerts into action.
The AEEM client portal, built in-house on our proprietary QMS, puts tracking, documents, and invoices in one login, on web, iOS, and Android, so BOLs, PODs, and customs paperwork live where you can pull them at 2am without emailing anyone.
We built the portal ourselves, on top of our own platform, which is why it does exactly what our clients need and nothing it does not: live shipment status, document retrieval, and invoice history, connected to the same records dispatch works from. It ships as a web portal and as native apps on the App Store and Google Play, so tracking a container from the warehouse floor works the same as from a desk. No feature theater: if it is in the portal, it works today. Data security controls for the platform are being formalized under SOC 2 Type II, tracked on our compliance page.
Yes, every active shipment shows live status in the AEEM client portal, and dispatch flags exceptions before you have to check.
Portal access comes with an active customer account, set up through our Forms page or your point of contact.
