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Call Us 24/7/365
+1 (818) 600-0008Every question below comes from a real client or carrier conversation. One-sentence answers first, detail after, and if yours is not here, the dispatch line is answered every hour of the year.
Your quote covers the full move as scoped, linehaul, fuel, and named accessorials, and the rate you book is the rate you are invoiced.
Each quote states its own validity window, since ocean and trucking rates move with the market, and booking inside that window locks the price.
No, send what you have and a person will price what is confirmable and tell you exactly what is missing.
Standard transits run roughly 12 to 20 days on the water depending on origin port and service, with express services like Busan to Long Beach as fast as 11 days.
We track availability, book the earliest terminal appointment, and pull the container inside its free time, with a pre-pull to a local yard when your warehouse cannot receive in time.
Yes. AEEM is equipped for overweight, oversize, and hazmat containers with the Yes, we run drayage from every terminal at both ports, with Last Free Day monitoring on each container.
At minimum a commercial invoice, packing list, and bill of lading, plus ISF filed before vessel departure, and we tell you exactly what your specific cargo requires at booking.
The Importer Security Filing is data CBP requires at least 24 hours before your cargo loads at the foreign port, and late filing risks penalties and exam delays.
Most containers clear without exam, and when CBP selects one, we coordinate the exam and keep you informed on timing and cost so nothing lands as a surprise.
Active FMCSA authority, insurance meeting our $100,000 cargo and $1,000,000 auto liability minimums with AEEM as certificate holder, acceptable safety data, and a signed carrier agreement.
Carriers with clean paperwork are typically set up and eligible for dispatch the same day the packet is complete.
No, our carrier agreement prohibits re-brokering, and dispatch confirms the carrier picking up the freight is the carrier we hired.
